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Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our...

Human Resources

PS14413 Requisition #

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater care for our members,...

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PS13272 Requisition #

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our...

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PS15551 Requisition #

Responsible to solve organizational challenges through people-related solutions and serve as an integral part of a market, assigned area(s) of a...

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PS13865 Requisition #

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater care for our members,...

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PS13233 Requisition #

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Someone applied to the Cust Care Representative I-III, Weekend Shift, Atlanta, GA (PS14447) position. 2 minutes ago
Someone applied to the Utilization Management Rep I - Tampa, Florida - PS14305 position. 5 minutes ago
Someone applied to the Performance Quality Auditor I- Virginia Beach, VA (PS14865) position. 12 minutes ago

Customer Care

Become the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide.

Customer care associates focus on becoming the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide. We're improving the consumer experience. Join us as we create a simpler, more affordable, more accessible healthcare system.

Customer care associates at Anthem:

  • Take ownership and resolve issues with care and concern
  • Act as an advocate for consumers by providing support and guidance of their anticipated needs, personal options and decisions
  • Show initiative and resourcefulness in solving problems and meeting consumer needs
  • Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed
  • Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to a consumer's level of experience and knowledge

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