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Job shares through Anthem, Inc.
kevin petteys referred the Senior .NET Developer position. 6 days ago
Rabindra Gaan referred the Dir I Technology - Data Strategy and Governance - PS20256 position. Oct 09, 2019
Srivalli Budaraju referred the Pharmacy Program Consultant or Manager (job family) (PS28517) Any Anthem location position. Oct 08, 2019
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Customer Care

Become the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide.

Customer care associates focus on becoming the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide. We're improving the consumer experience. Join us as we create a simpler, more affordable, more accessible healthcare system.

Customer care associates at Anthem:

  • Take ownership and resolve issues with care and concern
  • Act as an advocate for consumers by providing support and guidance of their anticipated needs, personal options and decisions
  • Show initiative and resourcefulness in solving problems and meeting consumer needs
  • Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed
  • Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to a consumer's level of experience and knowledge

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